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UK consumer class actions at an inflection point
© Copyright LexisNexis 2026. All rights reserved.
26 September 2026
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Author(s):
Rupert Lewis
,
Nic Patmore
,
Ceri Morgan
,
Daniel May
,
Scott Warin
,
Tom Wyer
The landscape of consumer claims against financial services firms is entering a new era. In this article, we examine: (i) the structural forces accelerating consumer mass claims in the UK; (ii) recent judgments shaping the scope of consumer claims in practice, including the broadening concept of unfairness under the Consumer Credit Act 1974; (iii) key procedural developments, including the Law Commission’s project considering a standalone consumer class actions regime; and (iv) the next litigation frontiers for the financial services sector.
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